Delta Air Lines’ Initiatives: Connecting the World Through DE&I

2024年12月12日

From the workshop at 24GHR (the 2nd Global HR Conference) on November 7, 2024, summarize and present the presentation by Timothy Gregory, Managing Director of HR Innovation and Workforce Technology, Delta Air Lines.

Diversity: Valuing the Power of Differences

Delta Air Lines aims to respect diverse social identities within and outside the organization, creating an environment where every employee feels valued. Through the ‘Faces of Travel’ campaign, the company promotes the diversification of travel imagery and celebrates Asian cultures, including Japan. This includes showcasing Japan’s appeal on social media and supporting communities through the Asian Pacific Employee Business Resource Group, ‘FUSION.’

Equity: Realizing Fairness

Delta Air Lines’ commitment to equity goes beyond ‘equality,’ focusing on providing support and resources tailored to the unique needs of employees and partners. The company eliminates unnecessary job requirements, such as four-year college degrees, for certain positions to expand opportunities. Delta also collaborates with Asian-owned businesses to enhance supplier diversity.

Inclusion: Fostering a Culture of Belonging

Delta Air Lines emphasizes respect for every individual and group. This principle is reflected in the company’s culture of inclusion, where employees can feel valued. Efforts include hosting town hall meetings for employees in the Asia-Pacific region to discuss social issues such as discrimination and providing training on cultural awareness and social identity.

The Impact of DE&I: Benefits for Organizations and Society

Research shows that companies like Delta Air Lines, which prioritize diversity and inclusion, are up to eight times more likely to achieve their financial goals. Other benefits include enhanced team performance, improved decision-making quality, and stronger collaboration. These results demonstrate that DE&I is vital for sustainable growth.

Conclusion

Delta Air Lines’ initiatives go beyond organizational transformation, contributing to addressing broader societal challenges. Emma Kate Protis of Delta Air Lines states that DE&I serves as a ‘catalyst for empathy and a key to unlocking the future of businesses and society by merging diverse perspectives.’